The Calls...

...I dread while working in the box office go something like this...

"Thank you for calling the Box Office, how can I help you?"

"Yes this is Susan Sampickle from Naples calling, I need seats D13 and D14 this Thursday."

"Sorry m'am, but those seats have already been booked, I could put you..."

"What do you mean booked?"

"I have already sold those seats, m'am, but I could seat you a few rows back in G..."

"You've sold those seats? But those are the seats I always sit in!"

"Oh... do you have a subscription for those seats on another day, m'am?"

"A subscription? No, I don't subscribe! I just want D14 and 13!"

"Ok, well m'am I'm sorry, but those seats are sold and the closest I could seat you would be in row G..."

"Well I don't want that! That's too far back! I'm not sitting in the back!"

"M'am, row G is only the seventh row back..."

"Exactly!"

"Ok, m'am... well would you like to pick another date?"

"How about next Thursday?"

"I'm sorry, m'am, but the show closes on Sunday."

"Then why did you offer me another date?!"

"Well I just thought I might be able to get you closer on Friday or Saturday night..."

"Well I can't come on those dates! Are you sure D14 and D13 are taken on Thursday?"

"Yes m'am."

"Ugh... well I suppose I just won't come then."

"Ok, m'am, I'm sorry we couldn't accommodate you."

"And just whom am I speaking to?"

"My name is Jenn."

"Jan?"

"Jenn."

"Gwen?"

"Jenn, J-E-N-N."

"Thank you, I should like to speak to your manager."

"Ok, I can put you through to his line but he is out of town at the moment and you'll need to leave a voicemail."

"What?!"

"He's out of town at the moment, m'am."

"Well who IS there?"

"Um, I'm not sure who else is around upstairs at the moment, perhaps the Managing Director..."

"Don't you know anything?"

"I'm sorry m'am... I don't have a way of knowing who is upstairs, but if he's not around, simply leave a message and I know he will call you back."

"Oh don't bother, it's useless."

"Alright, m'am."

"I have made a donation there every year you know!"

"We appreciate that, m'am."

"Yeah well, I can't even get seats to see the show!"

"I can give you seats, just five rows behind row D."

"But that's not what I want! You're not listening to me!"

"I'm sorry m'am, that's all I have available."

"Ugh, I don't believe it, I just don't believe it!"

"I'm very sorry m'am."

THEN SHE JUST HUNG UP... finally!